Terms and conditions
These terms and conditions apply to the use of and orders placed on the www.indigo.rocks website and telephone orders placed with Indigo Rocks . By placing an order with Indigo Rocks or Indigo Eight Creative you will be deemed to have read, understood and agreed to these terms and conditions.
Every care has been taken to ensure that descriptions, measurements, colours and prices are correct. As all our products are made by hand there may be a fractional variation in size. We reserve the right to amend prices in the event of a change in VAT. Please note that there may be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software.
Orders can be processed by contacting us though this web site or by telephone or connecting via other means. Payment will be made through a secure BACS system. An invoice will be sent at the point of order. Orders will not be progressed until full payment is received. Once payment has been received for custom made orders the order is considered firm and non-cancellable.
All items are offered subject to availability at time of ordering. However, should an item become unavailable there may be short delays in delivery and we will notify you immediately. Indigo Rocks will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or subcontractor transport or network access, flood, fire, explosion or accident.
Copyright for all products is retained by Indigo Rocks. All designs can be used, published, and used for promotion purposes at Indigo Rocks' discretion.
Indigo Rocks are happy to exchange or refund any unwanted or faulty items with the exception of any custom-made products, returned to us in original condition and packaging, and unused within 14 days. Return postage is the responsibility of the customer. We strongly recommend you return any items via recordable post as we can not be held responsible for any return items that go missing. Please contact us for the return address.
Indigo Rocks uses a variety of delivery companies to deliver customer goods, these companies deliver within the normal working hours of 9am – 5pm, Monday to Friday. It is the customer’s responsibility to ensure the goods can be received within these timescales. Other services can be provided on request.
Company Number: 6967942.
Registered office: 7 The Broadway, Broadstairs, Kent, CT10 2AD
Indigo Rocks is a trading name of Indigo Eight Creative Ltd.